Terms of Service of 주식회사 한식키친랩
These Terms of Service ("Terms") govern access to and use of the services, classes, programs, events, consultations, and related offerings provided by 주식회사 한식키친랩 ("Company," "we," "us," or "our"). By registering for, purchasing, booking, attending, or otherwise using any of our services, you ("Customer," "you," or "Participant") agree to be bound by these Terms.
If you do not agree to these Terms, you must not use or participate in our services.
1. Introduction and Acceptance of Terms
These Terms apply to all services offered by 주식회사 한식키친랩, a cooking-studio business located at 한식키친랩, 7-12 Teheran-ro 33-gil, Gangnam-gu, Seoul 06142, South Korea. Our services include, without limitation, culinary classes, workshops, private events, and related service offerings described on our website, booking pages, promotional materials, or in direct communications.
By completing a reservation, making payment, entering our premises, participating in any class or event, or otherwise using our services, you confirm that you have read, understood, and agreed to these Terms. If you are booking or participating on behalf of another person or entity, you represent that you have authority to bind that person or entity to these Terms.
2. Scope of Services
주식회사 한식키친랩 may provide the following services, among others:
- 한식 기초 요리 클래스
- 제철 식재료 활용 시즌 원데이 클래스
- 가정식 반찬 및 도시락 메뉴 클래스
- 커플 및 친구 대상 프라이빗 쿠킹 클래스
- 기업 팀빌딩 쿠킹 워크숍
- 어린이 요리 체험 프로그램
- 레시피 개발 및 촬영용 테이블 세팅 지원
Service descriptions, schedules, menus, instructors, formats, class sizes, locations, and pricing may vary and are subject to availability. We reserve the right to modify or discontinue any service, substitute ingredients, change instructors, or adjust class structures when reasonably necessary, including for safety, seasonality, supply constraints, or operational reasons.
Some services may have additional rules, age restrictions, participant limits, allergy disclosures, waiver requirements, or event-specific conditions. Such additional rules will form part of the applicable service agreement.
3. User Obligations and Responsibilities
As a condition of using our services, you agree to:
- Provide accurate, complete, and current information when booking or communicating with us.
- Follow all instructions given by staff, instructors, hosts, or safety personnel.
- Comply with all health, hygiene, safety, and kitchen rules, including proper handwashing, handling of utensils, and equipment use.
- Disclose any allergies, dietary restrictions, medical conditions, mobility limitations, or other relevant concerns before participating.
- Ensure that children participate only under appropriate supervision and in accordance with any age or guardian requirements.
- Respect other participants, our property, and third-party property.
- Refrain from disruptive, abusive, discriminatory, unsafe, illegal, or harassing conduct.
- Not bring prohibited items, including unless permitted by us, outside food, alcohol, illegal substances, weapons, or hazardous materials.
You are responsible for any damage, loss, contamination, or injury caused by your negligence, misconduct, or failure to comply with these Terms or applicable instructions. If you arrive late, fail to attend, or leave early, the service may be deemed delivered in full, subject to the cancellation policy below.
For private, corporate, or custom events, the booking customer is responsible for ensuring that all attendees are informed of relevant rules and requirements.
4. Payment Terms and Conditions
Unless otherwise agreed in writing, all fees must be paid in advance at the time of booking or within the timeframe specified in our invoice or booking confirmation. Prices may be displayed in Korean won (KRW) and may include or exclude taxes, service charges, or other fees depending on the service description.
- Bookings are confirmed only after payment is successfully received, unless we expressly state otherwise.
- We may require deposits for private classes, corporate workshops, children’s programs, custom services, or high-demand sessions.
- Any unpaid amounts may result in cancellation, refusal of service, or suspension of future bookings.
- Customers are responsible for any bank fees, transfer charges, foreign exchange fees, or payment processor fees unless otherwise stated.
- If a payment is reversed, charged back, or otherwise disputed without valid reason, we reserve the right to suspend services and recover associated costs to the extent permitted by law.
For customized services such as recipe development or filming table setup support, payment schedules, deliverables, revision limits, usage rights, and cancellation terms may be set out in a separate written agreement, proposal, or invoice. If there is any conflict, the separate written agreement shall prevail to the extent of the conflict.
5. Cancellation and Refund Policy
Cancellations and refunds are governed by the policy communicated at the time of booking and by any applicable service-specific terms. If no service-specific terms are provided, the following general policy applies, subject to mandatory law:
- Cancellations made well in advance may be eligible for a full or partial refund, less any non-refundable processing fees or administrative costs.
- Cancellations made closer to the service date may be subject to increasing cancellation fees.
- No-shows, late arrivals, or early departures may not be refunded.
- Private events, corporate workshops, children’s programs, and custom services may be non-refundable or subject to separate deposit and cancellation rules.
- If we cancel or materially reschedule a service for reasons within our control, you may be offered a rescheduled date, credit, or refund, as determined by us or required by law.
- If cancellation is due to force majeure, safety concerns, ingredient shortages, or circumstances outside our control, refunds or credits may be offered at our discretion unless otherwise required by law.
Refunds, if approved, will generally be issued to the original payment method within a reasonable period after approval, subject to payment processor timelines and applicable law. Special ingredients, personalized materials, third-party venue charges, or already-rendered services may be non-refundable.
6. Liability Limitations
To the maximum extent permitted by applicable law, 주식회사 한식키친랩, its directors, officers, employees, contractors, instructors, and agents shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profit, loss of data, or loss of business opportunity, arising out of or related to your use of our services.
Our total aggregate liability for any claim arising out of or relating to the services shall be limited to the amount actually paid by you for the specific service giving rise to the claim, except where such limitation is prohibited by law.
You acknowledge that cooking activities involve inherent risks, including but not limited to burns, cuts, slips, allergic reactions, choking, foodborne illness, and injuries arising from handling heat, knives, equipment, or ingredients. You participate voluntarily and at your own risk, except to the extent caused by our gross negligence or willful misconduct where liability cannot be disclaimed under applicable law.
We do not warrant that any recipe, nutritional information, serving suggestion, or instruction will be suitable for every person, environment, or dietary need. You are responsible for using your own judgment and taking appropriate precautions, especially with respect to allergies, health conditions, and child safety.
7. Intellectual Property Rights
All content provided by 주식회사 한식키친랩, including but not limited to recipes, class materials, videos, photographs, presentations, brand materials, logos, text, designs, training methods, menus, and other copyrighted or proprietary materials, are owned by us or our licensors unless otherwise stated.
Except as expressly authorized in writing, you may not:
- Copy, reproduce, distribute, publish, display, modify, adapt, translate, sell, license, or create derivative works from our materials;
- Use our trademarks, trade names, logos, or branding without prior written permission;
- Record, livestream, photograph, or video our classes or materials where prohibited by us or where such activity interferes with operations, privacy, or safety;
- Use our materials for commercial training, competing services, or publication without authorization.
If we provide custom recipe development, table styling, or photography support, ownership and permitted usage of deliverables may be governed by a separate written agreement. Unless otherwise agreed, we retain all pre-existing intellectual property rights and may reuse general know-how, techniques, and non-confidential concepts developed in the course of providing services.
You grant us a non-exclusive, worldwide, royalty-free license to use any feedback, suggestions, testimonials, or reviews you voluntarily provide for business, service improvement, marketing, or operational purposes, subject to applicable law and privacy requirements.
8. Data Protection and Privacy
We may collect and process personal information necessary to provide our services, manage bookings, communicate with you, process payments, comply with legal obligations, and improve our operations. This may include your name, contact details, attendance records, dietary restrictions, allergy information, payment details, and communications with us.
We will handle personal information in accordance with our privacy practices and applicable data protection laws. Where required, we will obtain consent for specific processing activities, such as using photographs or videos of participants for promotional purposes.
You are responsible for ensuring that any personal information you provide about another person, including a child or guest, is shared lawfully and with proper authorization where required.
We may share personal information with payment processors, booking platforms, technical service providers, legal authorities, or other third parties only to the extent necessary for service delivery, legal compliance, or legitimate business operations, subject to applicable law.
9. Force Majeure
We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, fire, flood, earthquake, epidemic or pandemic, governmental action, labor disputes, power failures, internet outages, transportation disruptions, ingredient shortages, supplier failures, or acts of terrorism or war.
In such cases, we may suspend, postpone, modify, or cancel affected services and will use commercially reasonable efforts to notify you and provide an alternative arrangement where feasible.
10. Changes to Terms
We may update or revise these Terms from time to time to reflect changes in our services, operations, legal requirements, or business practices. Updated Terms will become effective upon posting on our website or upon other notice to you, unless otherwise specified.
Your continued use of our services after any change becomes effective constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using our services and, where applicable, cancel any future bookings in accordance with the cancellation policy.
11. Applicable Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws applicable in the Republic of Korea, without regard to conflict-of-law principles, except where mandatory consumer protection or other mandatory laws apply otherwise.
Any dispute, claim, or controversy arising out of or relating to these Terms or the services provided by 주식회사 한식키친랩 shall be subject to the exclusive jurisdiction of the competent courts located in Seoul, Republic of Korea, unless a mandatory law provides otherwise.
12. Contact Information
If you have any questions, requests, complaints, or notices regarding these Terms or our services, please contact:
- Company: 주식회사 한식키친랩
- Address: 한식키친랩, 7-12 Teheran-ro 33-gil, Gangnam-gu, Seoul 06142, South Korea
- Email: [email protected]
- Phone: +82 2-567-8493
We will endeavor to respond to reasonable inquiries within a commercially reasonable time.
13. Severability Clause
If any provision of these Terms is held to be invalid, unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
If necessary, the invalid or unenforceable provision shall be replaced by a valid provision that most closely reflects the original intent and economic effect of the original provision.
By using the services of 주식회사 한식키친랩, you acknowledge that you have read, understood, and agreed to these Terms of Service.